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Sales Inquiries
To learn more about our products and services, contact your agent, broker or consultant. Our Blue Cross and Blue Shield of Montana (BCBSMT) sales team will work with your representatives to present health insurance solutions to your organization.
Top Contacts for Existing Group Business
The following numbers are for our employer customers. BCBSMT members should call us at the customer service numbers listed on their member ID cards for service.
Group Membership and Eligibility Inquiries
1-855-346-2017
Small Group Account Management
1-800-281-0446 Option 3, then Option 1
Benefits, Claims and Member Inquiries
1-800-447-7828
Group Billing and Account Receivable
1-800-414-7147
Prescription Inquiries (Prime Therapeutics®)
1-800-423-1973
BlueCare DentalSM
1-866-739-4090
Blue Access for EmployersSM Help Desk
1-888-706-0583
Monday – Friday: 8:00 a.m. to 11:00 p.m. MT
Saturday: 8:00 a.m. to 4:30 p.m. MT
Our Mailing Address:
Blue Cross and Blue Shield of Montana
PO Box 660255
Dallas TX 75266-0255