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Member Tools and Resources

Earn Money With Member Rewards

Need to find a specialist? Use Member Rewards and get rewarded up to $500! Learn more about how you could earn cash with Member Rewards.

Go Digital With the BCBSMT Mobile App

Go digital and download the BCBSMT Mobile App now. The BCBSMT App is available for iPhone and Android users. To get the BCBSMT App, visit the iTunes App Store or Google Play.

Get all the access and information you need right at your fingertips, learn more about the BCBSMT App.

How Can I Update My Communication Preferences?

Victor gets communications from Blue Cross and Blue Shield of Montana that he may miss or not see because of where they're being sent. He doesn't check his email very often and needs to update his communication preferences. Find out what our customer advocate tells Victor about making those updates!

Update your prefrences on our communication preferences page.

What Is Connect?

During girls’ night out, Marissa and her friends discuss their desire to be healthier. As a Customer Advocate, Marissa shows them the Connect blog, a platform that offers articles on health and wellness, fitness and more.

Never Be Late On Your Payments Again With Online Payments and Auto Bill Pay

With all the mail and bills to pay, it may be hard to keep track of paying your premium. But with online payment reminders and auto bill pay, make sure you’re not late again!

Coverage While Traveling

We follow Marissa and her boyfriend as they travel out of state. While building up his courage to ask her a very important question, he gets nervous, fumbles and asks about his health care coverage abroad instead! As a Customer Advocate, Marissa answers his questions but is suspicious of his motives the whole time.

How Do I Use My Health Plan ID Card?

Understanding what your health plan ID card is for is very important. Learn about why you need it, what information it contains and how to get a new one.

What Do I Do If I Have Issues With My Claim?

Think something might be wrong with your health coverage claim? Find out what our customer advocate tells Joseph to do.

How Can I Save Money On Prescriptions?

Although medications can be expensive, there are ways to save some money on them. Be sure to stay up to date with Vanessa, while Robert explains the ins and outs on saving money on prescriptions.