Medical Records Reminder for Out-of-Area Medicare Advantage Members

May 9, 2023

If we need medical records for Blue Cross Group Medicare Advantage (PPO)SM members, you will receive requests from Blue Cross and Blue Shield of Montana (BCBSMT) or our vendor, Change Healthcare, as part of the Blue Cross and Blue Shield National Coordination of Care program. Please respond quickly to our requests, including requests related to risk adjustment gaps and Healthcare Effectiveness Data and Information Set (HEDIS®) measures.

In addition, you may receive requests from EXL Health for select inpatient, diagnosis-related group claims for any out-of-area Blue Cross Medicare AdvantageSM members.

Please send us your question so a licensed agent can contact you.

Please enter a valid first name

Please enter a valid last name

Please enter a valid phone number

Please enter a valid email address

How would you prefer to be contacted?

Please enter a question

You must be at least 18 years old to submit a request.

*Required

Thank you!

Your information has been received.

Sorry!

There has been an error with your submission.

We can send you an email with information on our health care plans.

Please enter a valid first name

Please enter a valid last name

Please enter a valid email address

Please enter a valid phone number

If you provide a phone number, an agent may call you to make sure that you received the information and to answer any questions that you might have.

You must be at least 18 years old to submit a request.

*Required

Thank you!

Your information has been received.

Sorry!

There has been an error with your submission.

Please select the product you are interested in:

Please enter a valid first name

Please enter a valid last name

Please enter a valid email address

Please enter a valid date of birth (MM/DD/YYYY)

Please enter a valid city

Please select a state

Please enter a valid zip code

Please enter a valid phone number

You must be at least 18 years old to submit a request.

*Required

Thank you!

Your information has been received.

Sorry!

There has been an error with your submission.